A Texas woman was in line to get food at a fast food restaurant when she saw another customer slide a note across the counter to the cashier. When she read what was in the note, she was shocked.
According to reports, Kolbie Sanders had just gotten off work and was feeling hungry, so she headed to a nearby Whataburger to get something to eat. As she waited on line, she began to wonder what was taking so long. She decided to stay in line, however, as there weren’t many other food options nearby that were still open. As the couple in front of her placed her order, she finally realized what the hold up was and was glad that she stuck around.
The cashier at the Whataburger reportedly told the couple in front of Sanders that he is deaf and asked them to speak up. However, when that didn’t work, the cashier slid over a piece of paper and asked the couple to write their orders down for him.
“I realize the line isn’t really moving so I start paying attention as to why, because there were several people working in the back,” Sanders explained in a post shared on the Love What Matters Facebook page. “That’s when I notice the cashier talking to a young couple in front of me. The girl ordered her food and the cashier just looked at her, smiled, and very faintly said ‘I am deaf, can you please talk slower.’ The girl lit up and said ‘oh, of course!’ and I heard her slow down her order for him. He still wasn’t able to catch on so he smiled again, and got a piece of paper and a pen for them to write down their order. They did so without hesitation. Without a sign of impatience, just pure joy and genuine kindness to be helping that young working man do his job.”
After placing her order, Sanders said she watched the others in line to see if anybody would lose their patience or act rude toward the cashier and she was surprised by how people reacted.
“I watched even after I placed my own order to see how everyone would react to him, to see if anyone would lose their temper with him taking extra long or get impatient because they were having to be hungry even longer, and I was surprised because not one person acted rude or impatient,” she wrote. “Every customer complied with him and wrote down their orders without any complaints, just smiling back at him.”Sanders explained why she wanted to share the story in the Facebook post.
She wrote, in part:
I’m sharing this for two reasons. One, because he is a deaf person and has a job. He is disabled and is able to work at a place that forces him to strengthen his disability by communicating with people daily. He is a special person that was given a fair chance at a job and does so willingly and with a smile on his face. THAT is utterly impressive and remarkable. Kudos to Whataburger alone for allowing this young man to work
And second, with how twisted the world is becoming and after seeing so many people bully others on a daily basis, I can’t tell you how refreshing it was to see these small acts of kindness demonstrated from so many different people. Seeing people forget their pride or their problems or even their hunger is something you don’t see often. But at the end of the day, it’s about others, not ourselves. This was eye-opening for me and I will never forget that moment.