A New Hampshire woman is demanding an apology and raising questions about the cleanliness of a Manchester McDonald’s after she says her son became covered in human waste in the playpen.
Justina Whitmore says that when she allowed her 5-year-old son to use the location’s play area, she could never have imagined what would happen to him inside.
She said knew that her son Gabriel may get covered in germs, but wouldn’t never imagined he would get covered in another child’s waste on the slide.
“I was still eating and the next thing I knew he came out and just stated there was poop all inside the slide,” she told WFXT. “When he came out, he was covered in poop.”
Whitmore’s son says that he was playing tag with another child who apparently soiled his diaper when the pair went down the yellow slide together.
“It was because he went down the slide first,” he said. “And then I couldn’t help it and it went all over me.”
Although the incident itself was pretty disgusting, Whitmore says that the real reason she is angry has more to do with the way McDonald’s employees handled the situation.
According to the outraged mom, the location had no soap in the bathroom, and when she asked employees for assistance and cleaning materials they just laughed at her.
“I went over to the counter and said, ‘Are you going to give me any paper towels or anything to help clean my son off?’ And they were just laughing and arguing about who should clean it up,” she told WFXT.
“I was at that point just using my bare hands and fortunate one of his socks did not have poop on it so I was just using his left sock to scrape it off his skin.”
To make matters worse, Whitmore’s son already suffers from eczema, so he had to be taken to an emergency room to be assessed after the incident.
Although Whitmore has yet to receive an apology from the restaurant, WFXT received a statement from franchise owner Michael Gambino, who said, “The safety and well-being of our customers are out top priorities. We are investigating the situation and will take any appropriate measures to address.”