The Disney Store pulled out a travel mug from sale and destroyed existing stocks after a seven-year-old girl’s tongue became stuck in the lid.
Megan Donald, 7, was at school when her tongue got stuck in the lid of a Monsters Inc cup and she was unable to remove it. She was taken to a hospital, where staff removed the lid from her tongue using a hacksaw and drill.
The product has been withdrawn from sale by the Disney Store, but the 7-year-old’s mother, Natalie Donald, says she is concerned that unless the company recalls the cups, the same thing may happen to other children.
“They said they had removed the mug from sale but what about all the people that already have them? Natalie told BBC Scotland. “I just want to warn people about them. You would never think this was something that could happen. You would never think a cup like that could be a danger.”
Natalie was called to Megan’s school after teachers tried and failed to remove Megan’s tongue from the lid of the cup. Her tongue had become stuck while drinking from the cup due to the suction created. There were no ventilation holes in the lid, so the cup could not be moved.
“The mug was still attached and full of water so it was very heavy, a teacher was holding it up,” Natalie said. “They couldn’t unscrew it because of the suction inside the cup. It was airtight. Megan was panicking and very upset.”
After Natalie arrived at her daughter’s school, she tried to reach her hand in her daughter’s mouth to move the cup off of her tongue, but was unsuccessful. She was able to move her daughter’s tongue enough to let in air, which allowed the cup to be separated from the lid.
“Her tongue was really swollen and quite purple,” the mother said. “The ambulance arrived but said they would have to take her to [the ER]. The doctor there said he had never seen anything like it before so it was trial and error for them.”
The medical team tried several methods to remove the lid before they were successful. They gave the girl pain relief medication and attempted to reduce the swelling with ice and dextrose, but it did not work. They then tried using bolt cutters to cut through the plastic, but were not able to get close enough to Megan’s face, so they tried using a hacksaw instead.
Finally, after several hours, doctors were able to cut the lid open to free Megan’s tongue using the hacksaw and a dentist’s drill.
“We were so relieved,” Natalie said. “The lid was probably stuck on there for more than four hours.”
Megan stayed home from school for the rest of the day because she was having a hard time eating due to the pain.
“This is undoubtedly an unfortunate incident that we’ve taken seriously by immediately stopping sales of the mug from our stores and websites and destroying all other existing stock,” said a statement from the Disney Store, reports The Telegraph.