When you work somewhere you have to do things not necessarily in the way that you want them but in the way that the business would want you to do it.
For example, I have worked in places in the past where they had absolutely no problem with you listening to music or something like that with headphones on as long as you had one hear free to hear if someone was yelling for you.
Other places just don’t want you to do it at all for any number of reasons. You’re usually permitted to ask why one time and when they tell you that should be the end of the discussion. The point is, there are some things that despite the employee’s personal desire there are some things that are out of their control.
Added to that, if there is a city regulation or law of some kind that keeps you legally from doing something there isn’t a whole heck of a lot you can do. It’s just the facts of it. You can’t blame the employee, they only work there.
It’s not their fault if the city passes some kind of law. Based on the position they are in its out of their hands. Then again, there are a lot of people that don’t get that and that it’s not the fault of the employee.
Via Western Journal:
A McDonald’s in St. Petersburg, Florida was the scene of a fight between a customer and employee after a misunderstanding about straws.
The New Year’s Eve brawl ended with the customer being arrested around 6:50 p.m. on two counts of simple battery, according to WFLA Tampa.
The misunderstanding began when the customer, Daniel Taylor, began to yell at the employees for not offering straws at the counter, according to BuzzFeed News.
The incident was recorded by Brenda Biandudi who told BuzzFeed that Taylor became furious after not finding straws with the other condiments.
“It was all over a straw,” she said. “He yelled at the employees, ‘There’s no drinking straws here, it looks like someone is not doing their job.’”
An employee, Yasmine James, then tried to explain that a new law in the city banned plastic straws.
The new law will ban straws entirely by 2020, but currently, they are unavailable unless specifically requested by the customer, according to the Tampa Bay Times.
“He was very upset, he started berating her, swearing, saying ‘There’s no law like that,’” Biandudi said, according to BuzzFeed. “She said, ‘Yes it is, we’re not allowed to put straws out.’”
That explanation was apparently unacceptable to Taylor, who reached across the counter and grabbed James by the shirt.
James fought back until the pair were separated by other employees.