A customer in the drive-thru of a Des Moines, Iowa, McDonald’s captured video of an all-out brawl between a customer and an employee Saturday night.
The incident started because the customer was upset she wasn’t getting her McChicken sandwiches quickly enough, reports KCII.
Amanda Gravely and her children were buying ice cream in the drive-thru when she saw the fight break out inside — she pulled out her phone and began recording.
“I took out my camera and recorded her just to see how far it would go just in case and it just escalated really quickly,” Gravely said.
“You can’t give me my fucking McChickens?” the customer can be heard yelling at a manager. “Then give me my money.”
When the woman receives her food, she throws it back into the face of the manager and hops on the counter to attack.
The McDonald’s manager is able to throw the woman to the ground before they tussle behind the counter. The majority of the fight involves the girls grabbing each other’s hair, but several punches are landed as well.
The female customer left with two male friends who egged on the fight. The trio drove off in a blue Ford and have not been arrested.
“The safety and security of our customers is a top priority and we are partnering with law enforcement because it is still an open investigation,” a McDonald’s spokesperson told KCCI in a statement.